Terms & Conditions

These Terms & Conditions ("Terms") are a legal agreement between you ("Client", "you") and InTopic.ai ("InTopic.ai", "we", "us") governing your use of our Google Business Profile management service (the "Service"). By booking a call, signing up for, or using the Service, you agree to these Terms.

If you are agreeing to these Terms on behalf of a business, you confirm you have the authority to bind that business.

InTopic.ai manages your Google Business Profile through manager-level access that you grant us via Google's own permission system. Depending on your plan, this can include profile optimization, review monitoring and responses, photo uploads, and periodic audits.

We do our best to improve your visibility and reputation on Google, but we do not control Google's algorithms, ranking factors, or policies, and we cannot guarantee specific rankings, review volume, call volume, or revenue outcomes.

Our access to your Google Business Profile is limited to what Google defines as "manager" permissions. We cannot see or change your Google account password, and we cannot remove you as the profile owner or delete your listing.

You may revoke our manager access at any time, directly in your Google Business Profile settings, with no need for our approval.

Fees for the Service are billed on the plan and cadence (monthly or annual) selected at signup. By subscribing, you authorize us to charge your payment method on file for each billing period.

Subscriptions automatically renew at the end of each billing period for an equivalent term, at then-current pricing, unless you cancel before the renewal date by calling us at 1 (833) 468-6742. It is your responsibility to cancel before renewal if you do not want to be charged again.

We will make reasonable efforts to notify you ahead of an annual renewal, but auto-renewal will occur regardless of whether a reminder is sent, unless you have opted out.

If you purchase an annual plan, you may request a full refund within 15 calendar days of your initial purchase date by calling 1 (833) 468-6742. Refund requests made after the 15-day window are not eligible under this policy.

Monthly plans are billed and cancelled on a rolling basis and are not covered by this 15-day return policy; monthly fees already charged for a completed billing period are non-refundable.

Refunds, where approved, are issued to the original payment method and may take several business days to appear depending on your bank or card issuer.

You may cancel your subscription at any time by calling us at 1 (833) 468-6742. Cancellation stops future billing but does not, by itself, entitle you to a refund of amounts already charged, except as described in the annual plan return policy above.

We may suspend or terminate the Service if a payment fails and is not resolved within a reasonable period, or if we reasonably believe your use of the Service violates these Terms or applicable law.

You are responsible for providing accurate business information, for maintaining ownership of your underlying Google account, and for promptly telling us about any changes that affect your listing, such as a change of address, phone number, or ownership.

You are responsible for the accuracy of any content you personally post or approve, and for complying with Google's own guidelines for Business Profiles.

The Service is provided on a good-faith, best-efforts basis. We do not guarantee any specific increase in rankings, reviews, calls, website visits, leads, or revenue, and past results are not a promise of future performance. Outcomes depend on factors outside our control, including your industry, competition, and changes to Google's platform.

To the fullest extent permitted by law, InTopic.ai and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or related to the Service, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability to you for any claim arising out of or relating to the Service will not exceed the total amount you paid to InTopic.ai for the Service in the three (3) months immediately preceding the event giving rise to the claim.

Nothing in these Terms is intended to limit liability in ways not permitted by applicable law.

You agree to indemnify and hold InTopic.ai harmless from any claims, damages, or expenses (including reasonable legal fees) arising from your breach of these Terms, your violation of any law, or content you provide that infringes the rights of a third party.

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

We may update these Terms from time to time. Material changes will be reflected by an updated date below. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the jurisdiction in which InTopic.ai is organized, without regard to conflict-of-law principles, unless otherwise required by applicable consumer protection law.

For cancellations, refund requests, or any questions about these Terms, call our toll-free number at 1 (833) 468-6742.